Exchange Policy

Need a different size or color? We're happy to help you exchange your Nordaine item.

1. Exchange Window

Exchanges are accepted within 30 days of delivery, on items in unworn, undamaged condition with original tags attached.

2. What Can Be Exchanged

• Size exchanges (subject to stock availability)
• Color exchanges (subject to stock availability)

If your requested size or color is out of stock, we'll offer a refund or store credit instead.

3. How to Request an Exchange

1. Email support@nordaine.com with your order number, the item, and the size/color you'd like instead.
2. We'll confirm availability and send return instructions for the original item.
3. Once we receive and inspect the original item, we ship your replacement at no additional charge.

4. Shipping Costs

We cover the cost of shipping your replacement item within the continental United States. Return shipping for the original item is the customer's responsibility unless the exchange is due to our error.

5. Processing Time

Exchanges are typically processed within 2–3 business days of receiving your original item, plus standard delivery time for the replacement.

For anything not covered here, our Refund Policy and Return Policy apply.