Return Policy

We want your Nordaine pieces to feel right. If something isn't quite what you expected, here's how returns work.

1. Return Window

You have 30 days from the delivery date to start a return.

2. Condition Requirements

• Items must be unworn, unwashed, and undamaged
• Original tags and packaging must be attached/included
• Footwear must be tried on indoors only, on a clean surface, with the original box included

3. Items That Cannot Be Returned

• Final sale or clearance items
• Earrings and other pierced accessories, for hygiene reasons
• Gift cards

4. How to Return an Item

1. Email support@nordaine.com with your order number and the item(s) you'd like to return.
2. We'll send you a return authorization and shipping instructions.
3. Pack the item securely with all original materials and ship it to the address provided.

5. Return Shipping

Return shipping is paid by the customer unless the item arrived damaged, defective, or incorrect, in which case we cover the cost.

6. Inspection & Refund

Once your return is received, our team inspects it within 2–3 business days. Approved returns are refunded to your original payment method per our Refund Policy.

Questions about a specific order? Reach out any time at support@nordaine.com.