Privacy Policy

Last updated: August 2026

Nordaine ("we," "us," "our") operates this website and respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

  • Contact details: name, email, shipping/billing address, phone number
  • Order information: items purchased, payment details (processed securely by our payment provider; we do not store full card numbers), order history
  • Device & usage data: IP address, browser type, pages viewed, and how you interact with our site, collected via cookies and similar technologies
  • Communications: information you share when contacting customer support

2. How We Use Your Information

  • To process and fulfill your orders, including shipping and returns
  • To communicate with you about orders, promotions, and updates (you can opt out of marketing at any time)
  • To improve our website, products, and customer experience
  • To prevent fraud and keep our store secure
  • To comply with legal obligations

3. How We Share Information

We share information only as needed to run our business: with payment processors, shipping carriers, and technology providers (such as our ecommerce platform) who help us operate the store, and when required by law. We do not sell your personal information to third parties.

4. Cookies

We use cookies to keep your cart working, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect site functionality.

5. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of marketing communications or targeted advertising. To exercise any of these rights, contact us at privacy@nordaine.com.

6. Data Retention & Security

We retain your information only as long as necessary to fulfill the purposes described here or as required by law, and we use reasonable technical and organizational measures to protect it. No method of transmission or storage is 100% secure.

7. Children's Privacy

Our site is not directed to children, and we do not knowingly collect personal information from anyone under the age of 16.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

9. Contact Us

Questions about this policy or your data? Email privacy@nordaine.com.